Retail Parcel Locker Solutions

Retail Parcel Locker Solutions

Contactless Pickups and Returns, improve customer experience with Smart Parcel Lockers by SMARTECH

Retail Parcel Locker Solutions

Retail Parcel Locker Solutions

Contactless Pickups and Returns, improve customer experience with Smart Parcel Lockers by SMARTECH

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The Future of Retail Delivery

Shoppers demand a seamless online and in-store shopping experience. As retailers seek competitive differentiation based on customer experience, convenience, and last-mile delivery cost improvement, Click-and-Collect has grown in popularity. Smart Parcel Lockers by SMARTECH bring together intelligent technology and high-level hardware, establishing an extensive network of innovative parcel lockers for retailers and consumers. Through our cutting-edge system, customers can conveniently collect and return packages using click-and-collect lockers at nearby physical stores, leading to reduced logistics expenses for retailers and contributing to an eco-friendlier approach by minimising your carbon footprint.

Residential Parcel Lockers: Benefits

Say goodbye to long lines.
  • Convenience: Customers enjoy easy and flexible package pickup.
  • 24/7 Accessibility: Access packages anytime, enhancing customer satisfaction.
  • Enhanced Security: Individual compartments ensure safe package storage.
  • Space Optimisation: Efficiently organizes packages, saving in-store space.
  • Streamlined Operations: Automated system reduces staff workload.
  • Package Tracking: Real-time updates on package delivery.
  • Sustainability: Reduces waste and lowers carbon footprint.
  • Cost Savings: Reduces logistics and operational expenses.
  • Customer Attraction: Modernizes retail experience, attracting shoppers.
  • Contactless Pickup: Promotes safe and hygienic transactions.

How it Works: Order Pick-Up

Step 1

Customer places online order

Step 2

Team member fulfills order directly into smart locker

Step 3

Customer receives instant “Order Ready” notification

Step 4

Customer can retrieve order 24/7 from delivery locker

How it Works: Order Returns

Step 1

Customer initiates return online or via mobile app

Step 2

Retailer generates return barcode for order

Step 3

Guest scans barcode and places order into locker

Step 4

Team member collects order from drop off lockers for processing

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Specifications

Our industry-leading technology eliminates your package problems. At SMARTECH, our goal is to provide our customers with the best package management solution on the market.

  • Advanced
  • Strong
  • Contactless Pick-Up
  • Accessible
  • Mobile-Friendly
  • Secure
  • Versatile
  • Customizable

Our Clients

Service & Support

SMARTECH is here to serve our customers. Find answers, information and resources to help you with all your Mail, Process and Printing needs. For faster service, please call 1800 422 349 or submit a support request below.