Smart Parcel Locker represents an innovative storage system for carrier companies, designed to optimise how they function and enhance the satisfaction of customers with an improved self-service return alternative. These lockers are equipped with an integrated label printer, enabling users to generate return labels from the lockers themselves and insert them into the designated drop-off container at the locker station. Beyond just processing returns, these lockers can also accommodate the collection and dispatch of online orders, making the smart parcel lockers by SMARTECH a comprehensive solution that promotes both reduced expenses and increased in-store customer visits.