Explore a Career With SMARTECH

Are you an experienced Field Service Technician who takes pride in owning your territory and delivering exceptional service?

We’re looking for a highly capable, self-driven technician to take responsibility for our South Australia region, working alongside another experienced Field Service Technician to ensure seamless service delivery across the state. Step into a position of trust, autonomy and long-term impact, where your expertise and judgement genuinely matter.

Why We Stand Out

• Own your SA territory – build strong customer relationships and become the trusted expert
• Specialise in Wide Format Printing and Wide Format Cutting solutions
• High level of autonomy with support from a collaborative national team
• Stable, long-term role in a well-established, growing business
• Company vehicle, tools, and structured support provided
• Opportunity to shape how service is delivered in your region

About the Role

You will be responsible for installation, maintenance, repair, and support of equipment across South Australia, ensuring customers receive reliable, high-quality service every time.

Working largely independently, you’ll manage your own schedule, service calls, and priorities—while partnering closely with your SA counterpart and broader service team.

Technical Excellence

• Install, commission, and service equipment to manufacturer standards
• Diagnose and resolve mechanical, electrical, and technical issues efficiently
• Perform preventative maintenance to minimise downtime

Customer Ownership

• Build long-term relationships with customers across SA
• Be the go-to person for technical advice and support
• Communicate clearly and professionally around issues and solutions

Territory Management

• Manage your own service schedule, routes, and workload
• Coordinate effectively with internal teams and your SA colleague
• Maintain accurate reporting and service records

You’ll bring:

• Experience in equipment servicing, maintenance, and repairs across mechanical, electrical, or electronic systems
• Experience working independently in a field-based role, managing your own schedule, service calls, and territory
• Demonstrated experience diagnosing and resolving complex faults with minimal supervision (including mechanical, electrical, or software issues)
• A strong technical foundation, ideally supported by a Certificate IV or higher qualification in a relevant field
• Proven ability to manage multiple service jobs per day (typically 3–6 calls) while maintaining quality and customer satisfaction
• Experience maintaining accurate service records and reports in a structured system (e.g. ServiceMax or similar)
• Current and valid driver’s license and White Card

Take ownership of SA, build your career, and join Smartech - Apply Now!