Smartech Business Systems Service

Smartech Business Systems Support Team

Our Team

Smartech Support Team

We have assembled one of the industry’s largest national service teams with more than 70 staff on hand in Australia’s major capital cities to provide comprehensive service across our entire range of equipment and systems.

These quality, customer-focused service technicians are factory-trained and experienced, enabling them to diagnose, trouble-shoot and resolve problems across every product in our expanding portfolio, from business mailing and document finishing to digital print. 

Our Smartech team is backed by reliable regional service dealers and supported by ‘next morning’ parts delivery via DropPoint, so you can be confident of prompt, reliable and efficient service, wherever you are in Australia, to keep your business running at its most productive.

Technical Service Request

Having problems with your equipment? Simply contact us or log a service call online.


National Customer Service
Phone:
1800 422 349
Monday to Friday, 8:00am to 5:30pm (AEST)

Request support

Contact our Service Team

Name of the business you represent

We’ve Got Asia-Pacific and North America Covered

SMARTECH has offices located throughout Asia-Pacific and North America allowing us to conveniently service the region.

Contact your nearest SMARTECH office to discover how our technology solutions can transform your business.

Australia

Level 4, Suite 3
12 Mount St, North Sydney
NSW 2060 Australia

1800 422 349

Hong Kong

Suite 1902,
19/F 88 Hing Fat Street,
Tin Hau, HongKong

Singapore

178 Paya Lebar
Road, #04-02,
Singapore 409030

Malaysia

Suite C-11-2 Level 11
Wisma Goshen, Plaza Pantai
No.5 Jalan 4/83A off Jalan Pantai Baru
59200 Kuala Lumpur Malaysia

CHINA

Unit 1307, 13/F
SCITECH Tower,
No. 22 Jianguomenwai Ave
Chaoyang District,
Beijing, PRC22131307

USA

5321 Industrial Oaks
Suite 111
Austin Texas USA
78735

NSW Offices

Unit 1, Block Q Regents Park Estate, Princes Rd East, Regents Park
NSW 2143, Australia

1800 422 349

VIC Office

69-71 Macbeth Street,
Braeside, VIC, 3195,
Australia

1800 422 349

QLD Office

2/36 Turbo Drive,
Coorparoo QLD 4151,
Australia

1800 422 349

WA Office

9 Millrose Drive,
Malaga WA 6090,
Australia

1800 422 349

SA Office

24 Blenheim Street,
Adelaide SA 5000,
Australia

1800 422 349

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate